Carolina Dental Associates

5400 S Miami Blvd Ste 116
Durham, NC 27703

wecare@carolinadental.net

(919) 941-5549
















 

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Reviews for Carolina Dental Associates

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Displaying 336 Reviews


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4


by Udochukwu N.
 

Great Service

I have been getting my dental treatment at this location for the past 3 years and I have no complaints whatsoever.
5
• Office cleanliness
5
• Staff friendliness
5
• Short wait time
5
• Chairside manner
5
• Explained treatment

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5


by Terry P.
 

Nice professional people

Nice professional people
5
• Office cleanliness
5
• Staff friendliness
5
• Short wait time
5
• Chairside manner
5
• Explained treatment

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2


by Thad B.
 

d

d
5
• Office cleanliness
4
• Staff friendliness
1
• Short wait time
5
• Chairside manner
4
• Explained treatment

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5


by Andrew W.
 

Great as always

The staff and Dr. Ha were respectful and efficient.
5
• Office cleanliness
5
• Staff friendliness
4
• Short wait time
5
• Chairside manner
5
• Explained treatment

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5


by Rhett I.
 

Great chairside, Good attention to detail!

Catherine and her staff are very pleasant, courteous and help the "trip to the dentist" experience to be positive experience.
5
• Office cleanliness
5
• Staff friendliness
4
• Short wait time
5
• Chairside manner
5
• Explained treatment

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3


by Kishan G.
 

Dentist is professional

My suggestion.... Dentist should spend more time on cleaning part. Every time within 10 minutes cleaning job is done, I think, should spend more time and make patient happy (it used be like that 3 years back).

Thanks...
4
• Office cleanliness
4
• Staff friendliness
4
• Short wait time
4
• Chairside manner
4
• Explained treatment

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1


by Gabrielle W.
 

RUDE RECEPTIONIST

I didn't even make it to the actual appointment because my mother passed away which is something that was completely unexpected and heart breaking. The receptionist Anita didn't even wait 10 minutes after my scheduled time to arrive to leave me an extremely rude message on my answering machine. Not only was she yelling but she was huffing and puffing all throughout the message. She informed me of how much an inconvenience I was to her doctor who had scheduled for a half a day as if it was my fault. She then told me that as a new patient, she was taking me off and not rescheduling me again until I pay a broken appointment fee of 50 dollars. Paying that fee is not the problem that I had, it was her harsh tone and choice of words that bothered me. In the message she said "...just to let you know it screwed me but umm if you would like to reschedule..". I have never ever in my life had a office of any sort send me a voicemail like that. Imagine my surprise to not only lose my mother hours before (and so close to Thanksgiving) but to receive that message after my spirit was already broken was enough for me to never ever go back to this office. I would never recommend anyone to this office because if the receptionist Anita was this rude, there is no telling how the doctor is. She was a representation of this office and I will let everyone at Delta, Cigna Insurance and anyone who I across paths with know, NEVER GO HERE!
1
• Office cleanliness
1
• Staff friendliness
1
• Short wait time
1
• Chairside manner
1
• Explained treatment

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5


by Jeff E.
 

Good job on cleaning these chompers

Good job to all
5
• Office cleanliness
5
• Staff friendliness
5
• Short wait time
5
• Chairside manner
5
• Explained treatment

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5


by Megan F.
 

I'm glad I chose Carolina Dental Associates

I recently moved and was referred to Carolina Dental Associates by a coworker. I'm very happy with their professionalism, the cleanliness of the office, and their handling of insurance claims. I can't say that I look forward to going to the dentist, but I know that my next appointment will be a pleasant experience and that CDA will help me take care of my teeth.
5
• Office cleanliness
5
• Staff friendliness
5
• Short wait time
5
• Chairside manner
4
• Explained treatment

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3


by Lavon W.
 

Dr. Ha was EXCELLENT!!!

Staff friendliness was rated at a 4 because of the receptionist working the front desk. I'm not aware of her name however It wasn't Anita. The other receptionist was EXTREMELY friendly and welcoming. If it was not for the friendly receptionist I would have provided a rating of 1-2 stars.
Chair side manners was rated at 1 star due to the dental assistant/hygienist attitude. She was not welcoming or engaged at all. Never once did she display a smile or show a caring attitude toward me as the patient. I was expecting more from the staff based on feedback I have heard from others that visit this office.
5
• Office cleanliness
3
• Staff friendliness
4
• Short wait time
2
• Chairside manner
3
• Explained treatment

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5


by Janice M.
 

Happy with the service provided!

Great experience
5
• Office cleanliness
5
• Staff friendliness
5
• Short wait time
5
• Chairside manner
5
• Explained treatment

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4


by Manoel D.
 

so so

i still did not get a dental chart explaining next 5 years plan
4
• Office cleanliness
4
• Staff friendliness
4
• Short wait time
4
• Chairside manner
3
• Explained treatment

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1


by Helen G.
 

Extremely dissatisfied with office staff!

My appointment time was changed without the office contacting me. I scheduled the appointment for 10:30 a.m. The time was changed to 3 p.m. I did NOT know that the time was changed until I received a confirmation email the day before my appointment. I could not keep the appointment because I had a prior commitment at 3 p.m. I did not receive an apology from the office staff.
1
• Office cleanliness
1
• Staff friendliness
1
• Short wait time
1
• Chairside manner
1
• Explained treatment

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5


by Alison R.
 

great visit, thanks!

thank you
5
• Office cleanliness
5
• Staff friendliness
5
• Short wait time
5
• Chairside manner
5
• Explained treatment

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4


by Sylvia W.
 

No need to dread trip to the dentist!

General cleaning visit.
5
• Office cleanliness
5
• Staff friendliness
5
• Short wait time
5
• Chairside manner
5
• Explained treatment

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5


by Arturo B.
 

Service has always been great

6 month check up, been watching an area where implant is a possibility. had implants done 2yr ago and they are working great. So moving forward with this next implant work.
5
• Office cleanliness
5
• Staff friendliness
5
• Short wait time
5
• Chairside manner
5
• Explained treatment

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1


by Christina L. W.
 

Front office is horrible!

The front office is really horrible. Customer service isn't a known concept. I've put up with it for many years now as I love my dentist. Dental hygienist ran 30 minutes over, really? This is not acceptable and I'm now looking for a new dentist. I've had enough and am looking for a new dentist due to front office being so bad! I'd give zero star rating if the tool allowed me to do so.
1
• Office cleanliness
1
• Staff friendliness
1
• Short wait time
1
• Chairside manner
1
• Explained treatment

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5


by Daniel G.
 

So happy with this dentist!

Keep up the professionalism!
5
• Office cleanliness
5
• Staff friendliness
5
• Short wait time
5
• Chairside manner
5
• Explained treatment

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5


by Rodney M.
 

Very happy with this dentist!!!!!!

Dr. Robert is an awesome dentist, he makes me feel very welcome and like family. I completely trust him.
5
• Office cleanliness
5
• Staff friendliness
5
• Short wait time
5
• Chairside manner
5
• Explained treatment

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5


by Joseph G.
 

I've been with the Ha's for years, that tells it all.

I had my teeth cleaned.
5
• Office cleanliness
5
• Staff friendliness
4
• Short wait time
5
• Chairside manner
5
• Explained treatment

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About us

Thank you for your interest in our Durham dental practice. The entire dental staff is dedicated not only to restoring patient's teeth and gums to health, but focuses on preventative care and patient education. Our office has a small, friendly atmosphere that puts our patients at ease. You will not find a crowded waiting room or have trouble scheduling timely appointments .... [more]

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GET DIRECTIONS

5400 S Miami Blvd Ste 116, Durham, NC 27703

Hours:

Monday 8:00 am - 4:00 pm
Tuesday 8:00 am - 5:00 pm
Wednesday 8:00 am - 7:00 pm
Thursday 8:00 am - 5:00 pm
Friday 8:00 am - 1:00 pm
Sat 9:00 am - 2:00 pm
Treatments:
Preventative Care
Minimally Invasive Dentistry
Non-Surgical Periodontal Therapy
Mercury-Free Fillings
Digital Radiography
Metal-Free Braces
Ultraviolet Disinfected Water
Aromatherapy
Nutritional Counseling